Effective Date: 02/03/2024
Welcome to www.springautotrans.com (the “Website”), operated by Spring Auto Trans LLC (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our services, or communicate with us, including through SMS messaging.
By accessing our Website or using our services, you agree to the terms of this Privacy Policy.
When you interact with us, we may collect personal information including:
Name
Email address
Phone number (including SMS-enabled numbers)
Pickup and delivery addresses
Vehicle shipment information
Payment information when applicable
We may automatically collect certain information when you visit our Website including:
IP address
Browser type
Device type
Pages visited
Date and time of visit
Website interaction data
We use the information we collect to:
Provide and manage vehicle transportation services
Respond to inquiries and provide customer support
Process orders and send order confirmations
Send dispatch notifications and shipment updates
Improve our Website and services
Send marketing communications only when you have opted in
Comply with legal and regulatory obligations
Spring Auto Trans LLC may communicate with customers via SMS for transactional and customer service purposes.
Customers may receive messages including:
Vehicle shipping quote follow-ups
Order confirmations
Carrier dispatch notifications
Pickup and delivery scheduling updates
Shipment status updates
Customer support communications
Marketing messages may also be sent only when a user explicitly opts in.
By providing your phone number through our Website forms, quote requests, or customer service interactions and agreeing to receive messages, you consent to receive SMS messages from Spring Auto Trans LLC.
Consent is not a condition of purchase.
Messaging frequency may vary depending on your order status or interaction with our services.
Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from us unless you re-subscribe.
For assistance, reply:
HELP
You may also contact us at:
Email: info@springautotrans.com
Phone: (888) 807-4249
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.
We may share information only with:
Service providers supporting our operations (payment processors, SMS platforms, CRM systems)
Transportation carriers involved in fulfilling shipment orders
Government or law enforcement agencies when required by law
Business successors in case of merger, acquisition, or sale
All SMS opt-in data and consent records are kept confidential and are not shared with third parties for marketing purposes.
You may request to:
Access your personal information
Correct inaccurate data
Request deletion of your personal information
Opt out of marketing communications
To exercise these rights contact:
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our Website uses cookies and similar technologies to improve user experience and analyze website usage.
You can control cookie settings through your browser preferences.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy, please contact us:
Spring Auto Trans LLC
Website
www.springautotrans.com
Phone
(888) 807-4249
Address
23526 Azalea Hill Trail
Spring, TX 77373
At Spring Auto Trans, we’re driven by one mission: to deliver reliable, safe, and stress-free auto transportation across the country.
