Effective Date: 02/03/2024
Welcome to www.springautotrans.com (the “Website”). These Terms and Conditions (“Terms”) govern your access to and use of the Website and services provided by Spring Auto Trans LLC (“Company,” “we,” “us,” or “our”).
By accessing our Website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.
Spring Auto Trans LLC is an auto transportation brokerage company. We arrange the transportation of vehicles by connecting customers with licensed and insured motor carriers.
We do not own or operate the carriers that physically transport vehicles.
All transportation services are performed by independent third-party carriers.
By using this Website you agree that:
You are at least 18 years of age.
All information you provide is accurate and complete.
You will not use this Website for any unlawful or fraudulent purposes.
You will not attempt to disrupt or compromise the security of the Website.
We reserve the right to refuse service if any information provided is inaccurate or misleading.
Vehicle shipping quotes provided on our Website or by our representatives are estimates based on market conditions and information provided by the customer.
Final transportation costs may vary based on:
Vehicle size and condition
Pickup and delivery locations
Carrier availability
Fuel prices
Seasonal demand
Quotes are not guaranteed until a carrier has been assigned and the order is confirmed.
Customers agree to:
Provide accurate vehicle information
Ensure the vehicle is ready for transport at pickup time
Remove all personal belongings from the vehicle
Ensure the vehicle has no more than a quarter tank of fuel
Be present or have an authorized representative available during pickup and delivery
Failure to meet these requirements may result in delays or additional charges.
Vehicles are inspected at both pickup and delivery by the carrier.
The condition of the vehicle is documented on the Bill of Lading (BOL). Customers must review the inspection carefully before signing.
Any new damage must be documented on the Bill of Lading at the time of delivery.
Spring Auto Trans LLC acts solely as a broker and is not responsible for damages caused during transportation.
The motor carrier transporting the vehicle is responsible for maintaining cargo insurance coverage.
Customers agree that claims related to vehicle damage must be filed directly with the carrier that transported the vehicle.
By providing your phone number and opting in, you agree to receive SMS messages from Spring Auto Trans LLC regarding your vehicle shipment or service inquiries.
Messages may include:
Quote follow-ups
Order confirmations
Carrier dispatch notifications
Pickup and delivery scheduling updates
Shipment status updates
Customer support responses
Marketing messages may be sent only if you have opted in.
Messaging frequency may vary depending on your interaction with our services.
Message and data rates may apply according to your mobile carrier’s plan.
You may opt out of SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from us.
For assistance reply:
HELP
You may also contact us at:
Email: info@springautotrans.com
Phone: (888) 807-4249
Your use of our Website and services is also governed by our Privacy Policy, available at:
https://springautotrans.com/privacy-policy/
All content on this Website including text, graphics, logos, and images is the property of Spring Auto Trans LLC and is protected by intellectual property laws.
You may not reproduce or distribute Website content without written permission.
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the Website constitutes acceptance of any changes.
These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.
If you have questions regarding these Terms, please contact us:
Spring Auto Trans LLC
Website
www.springautotrans.com
Address
23526 Azalea Hill Trail
Spring, TX 77373
At Spring Auto Trans, we’re driven by one mission: to deliver reliable, safe, and stress-free auto transportation across the country.