Terms and Conditions

Effective Date: 02/03/2024

Welcome to www.springautotrans.com (the “Website”). These Terms and Conditions (“Terms”) govern your access to and use of the Website and services provided by Spring Auto Trans LLC (“Company,” “we,” “us,” or “our”).

By accessing our Website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.


Company Services

Spring Auto Trans LLC is an auto transportation brokerage company. We arrange the transportation of vehicles by connecting customers with licensed and insured motor carriers.

We do not own or operate the carriers that physically transport vehicles.

All transportation services are performed by independent third-party carriers.


Use of Website

By using this Website you agree that:

  • You are at least 18 years of age.

  • All information you provide is accurate and complete.

  • You will not use this Website for any unlawful or fraudulent purposes.

  • You will not attempt to disrupt or compromise the security of the Website.

We reserve the right to refuse service if any information provided is inaccurate or misleading.


Quotes and Pricing

Vehicle shipping quotes provided on our Website or by our representatives are estimates based on market conditions and information provided by the customer.

Final transportation costs may vary based on:

  • Vehicle size and condition

  • Pickup and delivery locations

  • Carrier availability

  • Fuel prices

  • Seasonal demand

Quotes are not guaranteed until a carrier has been assigned and the order is confirmed.


Customer Responsibilities

Customers agree to:

  • Provide accurate vehicle information

  • Ensure the vehicle is ready for transport at pickup time

  • Remove all personal belongings from the vehicle

  • Ensure the vehicle has no more than a quarter tank of fuel

  • Be present or have an authorized representative available during pickup and delivery

Failure to meet these requirements may result in delays or additional charges.


Vehicle Inspection

Vehicles are inspected at both pickup and delivery by the carrier.

The condition of the vehicle is documented on the Bill of Lading (BOL). Customers must review the inspection carefully before signing.

Any new damage must be documented on the Bill of Lading at the time of delivery.


Limitation of Liability

Spring Auto Trans LLC acts solely as a broker and is not responsible for damages caused during transportation.

The motor carrier transporting the vehicle is responsible for maintaining cargo insurance coverage.

Customers agree that claims related to vehicle damage must be filed directly with the carrier that transported the vehicle.


SMS Messaging Terms

By providing your phone number and opting in, you agree to receive SMS messages from Spring Auto Trans LLC regarding your vehicle shipment or service inquiries.

Types of Messages

Messages may include:

  • Quote follow-ups

  • Order confirmations

  • Carrier dispatch notifications

  • Pickup and delivery scheduling updates

  • Shipment status updates

  • Customer support responses

Marketing messages may be sent only if you have opted in.


Message Frequency

Messaging frequency may vary depending on your interaction with our services.


Message and Data Rates

Message and data rates may apply according to your mobile carrier’s plan.


Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from us.


Help Instructions

For assistance reply:

HELP

You may also contact us at:

Email: info@springautotrans.com
Phone: (888) 807-4249


Privacy

Your use of our Website and services is also governed by our Privacy Policy, available at:

https://springautotrans.com/privacy-policy/


Intellectual Property

All content on this Website including text, graphics, logos, and images is the property of Spring Auto Trans LLC and is protected by intellectual property laws.

You may not reproduce or distribute Website content without written permission.


Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.


Changes to Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Your continued use of the Website constitutes acceptance of any changes.


Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.


Contact Information

If you have questions regarding these Terms, please contact us:

Spring Auto Trans LLC

Website
www.springautotrans.com

Email
info@springautotrans.com

Address
23526 Azalea Hill Trail
Spring, TX 77373